Why do you deny me what your advertising claims to support? I routinely use the drives M-Z, except Y they just don't work. Your own literature claims support of 23 VCD drives. Having used your product for years now without real problem, your answer just angers me. I am quite disappointed in the answer provided.
#Western digital virtual cd manager install
I have troubleshooting files where after the restart the letter was correct and another where they were not and can send them if I have an e-mail address.Īnswer to my problem- VCD 6 install repeatedly causes lost letters on my reset drive letters
Occasionally (1 in 4 times) they stay set, but most all these often change back. I can use WinXP's Computer management-Disk Management program and reset the 4 reset VCD drive letters and the physical drive letters. That is VCD drives M, N, O, P, Q, R, S, T, and U remain stable. Many times (most frequently) when the reset occurs not only are L and Y reset to H and G, respectively, but VCD drives V,W,X and Z are reset to immediately follow the physical drives as I, J, K,& L. It is becoming clear that this is not a WinXP MS issue, but an issue with VCD6, so I need your help to troubleshoot the problem. Most times however, it is reset to G and H. After a week of no problems (6+ restarts), I installed VCD 6 again only to have the same problem again. I have just come off a two week effort to get the problem fixed the first time (after the first install of VCD 6) and was finally successful with the help of a MS second level technician, which culminating in changing the IDE positions. I cannot reset these and rretain the reset letters. I have twice installed VCD 6.0.0.3 (the first time on a new WinXP system that had never had any prior VCD product.) Both times the WinXP installation reset drive letters for my BCD E520C CDROM installs caused my Sony DVD RW-U14A have changed from their set letters as L and Y, respectively to the default letters of G and H (C,D,E, & F are hard drive partitions, so G and H are the next logical letters). VCD 6 install repeatedly causes lost letters on my reset drive letters
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